Returns & Refunds Policy

Introduction

At Sif Wholesalers, we are committed to ensuring a smooth and reliable wholesale experience. If you’re not completely satisfied with your order, we’re here to assist you with returns and refunds in a straightforward and transparent manner.

Hassle-Free Returns

We offer a 30-day return policy on all eligible items. To qualify for a return, products must be unused, in their original packaging, and accompanied by proof of purchase. Please contact us prior to sending back any items so we can provide you with the appropriate return instructions. Returns sent without prior authorisation may not be accepted.

Refund Process

Once your return is received and inspected, we will process your refund within 7 working days via your original method of payment. Please note that original delivery charges are non-refundable, and return postage costs are the customer’s responsibility unless the return is the result of our error (e.g. incorrect or faulty items).

Non-Returnable Items

Certain items are excluded from our returns policy. These include:

• Perishable goods

• Personal care items

• Clearance or final sale items

Please refer to individual product descriptions for return eligibility before placing your order.

Disclaimer

All product images displayed on our website are for illustrative purposes only. Actual items may vary in appearance, packaging, or labelling due to manufacturing updates or supplier changes.

Need Assistance?

If you have any questions or require support with a return, please don’t hesitate to get in touch with us at support@sifwholesalers.com. We’re here to help.